Monitoring & Analytics in Chicago
Secure Your Operations with Advanced Video Monitoring
The future of monitoring is event-driven, proactive, and always on. AI analytics can detect crime—while trained professionals stand by 24/7 to take immediate action when it matters most.
SMG delivers integrated monitoring and analytics solutions that combine live operator support, AI-driven threat detection, and smart data insights. We help businesses prevent incidents, discover new opportunities, and stay ahead of emerging risks with a combination of human- and AI-driven monitoring solutions. Whether you're overseeing one property or one dozen, we tailor every system to your building, your revenue goals, and your compliance needs.
Monitoring & Analytics Solutions
Alarm Monitoring
Stay protected 24/7 with professional alarm monitoring that ensures every signal from fire to burglar alarms gets a fast response.
- 24/7 central station monitoring
- Cellular and IP-based alarm communication
- Fire alarm signal monitoring
- Burglar alarm monitoring
- Elevator emergency phone monitoring
- Environmental monitoring
- Panic button monitoring
- AES IntelliNet wireless mesh topology
Surveillance & Event Monitoring
Have eyes on your property at all times with live video monitoring, remove viewing, and more.
- Live video surveillance monitoring
- Remove video verification (RVV)
- Virtual guard tours
- Monitor and tamper detection alerts
- Audio integration and talk-down systems
- Remote Eye security service
- Remote viewing setup
Advanced Analytics & Intelligence
Use artificial intelligence to prevent incidents, identify opportunities, and save lives.
- Advanced AI Analytics
- ZeusAI proprietary video analytics platform
- Behavior and pattern recognition
- License plate recognition
- Crowd counting and heat mapping
- Dwell time and loitering detection
- Abnormal sound detection
- Integration with business intelligence platforms
Why Choose SMG Security?
We Are Chicago’s Elite Security System Integrators
We help businesses unify their security tools and systems, which in turn helps security managers gain clarity over threats and then respond to those threats faster.
We Have Served Chicago Since 1988
SMG Security has helped hundreds of local Chicago businesses protect their properties, their employees, and their visitors since 1988.
We Know Compliance Better Than Anyone
SMG Security holds NICET certifications in both fire alarm system installation and inspection. We are members of the ESA, the NFPA, the SIA, and the TMA, and have been a proud member of the International Brotherhood of Electrical Workers for decades.
Your End-to-End Monitoring Partner
UL-Listed 5-Diamond Central Station
SMG operates a UL-listed, 5-Diamond-rated monitoring station staffed by highly-trained professionals. Every event is evaluated by a certified operator to reduce the chance of false alarms and achieve the fastest possible response times in the event of an emergency.
AES‑IntelliNet™ Wireless Mesh Network
AES‑IntelliNet™ is a self-healing, fault-tolerant mesh network that delivers alarm signals to the central station in just 1–3 seconds. It is superior in every way to traditional cellular or internet related systems.
Proactive Health and Device Monitoring
Fire and intrusion alarm events aren’t all we monitor for. Many of the products we install provide information about battery levels, signal strength, and device connectivity, which we can use to detect an issue before it leads to a security or inspection failure.
Enterprise-Grade Analytics Solutions
RemoteEye™ Video Verification Service
RemoteEye™ unifies video feeds, alarm data, and access logs into one dashboard to speed up incident response and allow remote teams to manage security events in real time. Ideal for multi-site businesses, this platform improves situational awareness in ways not possible just a few years ago.
AI-Enhanced Business and Security Insights
Using AI-powered analytics, SMG Security turns surveillance data into actionable insights. Businesses can now track foot-traffic patterns, review real-time heat maps, and identify trends and patterns that lead to genuine revenue growth.
Cross-System Incident Correlation
Our analytics layer integrates video, access control, intrusion, and fire data to cross-reference events, making investigations faster, improving threat verification, and enabling smarter emergency response planning.
Testimonial
“They truly out did themselves…”
Roman and team from SMG Security were very professional and highly educated in technology. I have been using them for years, but recently they truly out did themselves on a large job that included ipad docks, automation, access control, 10 ptz cameras and audio. I will continue to use them because they are a company that stands behind their product.
An Experienced Security Partner for Your Industry
SMG Security secures billions of dollars in assets for many of Chicago’s leading service industries. Speak with one of our security advisors today to learn more.
- Corporate Offices
- Healthcare Facilities
- Industrial & Manufacturing Centers
- Auto Dealerships
- Cannabis Dispensaries
Industry Insights from Chicago’s Leading Security Experts
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Monitoring & Analytics FAQs
What systems can SMG Security monitor?
We monitor intrusion alarms, fire safety systems, surveillance cameras, elevator phones, temperature controls, and just about every other system you can think of.
What is RemoteEye and how does it work?
RemoteEye is our AI-powered video monitoring solution. It analyzes real-time footage, detects security events, and alerts our central station if human review or intervention is needed.
Do you support enterprise clients or multi-site businesses?
Absolutely. SMG specializes in custom monitoring for clients with complex or multi-property operations, with options for centralized reporting and access.
Where is my system monitored, and what makes your central station different?
All systems are monitored around the clock by our UL Listed, Five Diamond–Certified central station—recognized for meeting the most rigorous requirements for security, technology, and operator training. You can trust that every alarm signal is handled quickly, professionally, and in compliance with national standards.
Request a Free Consultation with SMG Security
Partner with SMG Security today and see firsthand how our integrated security and fire safety solutions are the best in the Chicagoland area.