Elevator Monitoring in Chicago
Secure and Reliable Elevator Phone Monitoring
Maintain continuous, code-compliant oversight of your elevator emergency phones with real-time monitoring from SMG Security’s local, UL-Listed Central Station.
Proper elevator monitoring keeps passengers safe from harm and property managers compliant with local Chicago codes. Unlike many other monitoring providers, our central station is based right here in Chicago and is both UL-Listed and 5-Diamond certified to ensure the fastest possible reaction times to alert first responders.
Why Choose SMG for Elevator Monitoring?
Meets Chicago and State Elevator Code
Elevator phones must be monitored by trained professionals 24/7—and SMG Security’s central station is certified and equipped to meet that requirement.
Faster Emergency Response Times
When a call is placed from the elevator, our operators immediately engage the caller, assess the situation, and dispatch emergency services when needed.
Local Central Station, No Outsourcing
Our UL-Listed central station is located right here in the Chicago area to ensure the fastest possible response times for our clients.
Documentation for Inspections
We keep call logs and event reports for every emergency phone line we monitor, which can be made available during your next annual inspection.
Elevator Monitoring FAQs
What exactly is elevator phone monitoring?
Elevator phone monitoring is a required life safety service that ensures emergency calls made from elevators are answered immediately by trained professionals. SMG Security provides 24/7 live monitoring from a local central station that communicates directly with passengers in distress and dispatches emergency services when needed.
Is monitoring included when I get a new elevator phone line from SMG Security?
If you install or replace your elevator phone lines with SMG Security, we also provide ongoing monitoring as part of our bundled service. That includes line testing, logging, and direct connection to our central station.
Can you monitor multiple elevators across different locations?
Yes. SMG Security works with multi-site commercial clients across the greater Chicago area. We can centralize your elevator monitoring under one account to make it easier to manage compliance and reporting across all your properties.
Request a Free Consultation with SMG Security
Partner with SMG Security today and see firsthand how our integrated security and fire safety solutions are the best in the Chicagoland area.