Residential

Central Station Services

SMG Security Systems operates our own UL approved Central Station.

Unlike most other alarm companies that subcontract their services, SMG Security Systems has full control of your system with our central station, cutting out the middleman altogether.

 

 

Why would you put your trust into a company to protect your property, family, and possessions, but then sub out one of the most important aspects of the system—the monitoring? We solved this problem because at SMG Security Systems we are always watching over those who watch over you.

 

 

Offered Services

 

There are many different alarms that serve different purposes and at SMG Security, we can monitor the following services:

 

  • Burglar Alarms: Burglar Alarms: Burglar alarms in Chicago have sensors that can detect a breaking in or when there is an intruder. Some include a motion detector that can identify changes in position within specific areas. The alarm sensors are connected to a central unit that works by sending out a signal in case of an intrusion. 
  • Fire Alarms: This is a device that makes a loud noise to give warning of a fire. If the detector detects smoke, heat, or broken glass, then the alarm sounders operate to warn others in the home, telling everyone to evacuate because there may be a fire. 
  • Medical Alert Alarms: This system is designed to signal the presence of a hazard requiring urgent attention, as well as to summon emergency medical personnel. These work with a wireless pendant or transmitter that, in case of an emergency, is activated and sent to the monitoring company’s central station. The medical personnel is dispatched to the site of the activated alarm.
  • Panic/Hold Up Alarms: A residential panic alarm is an audible alarm that’s generated by the manual activation of a device. It’s intended to alert the monitoring company that a life-threatening or emergency situation is taking place. A hold-up monitoring alarm is an invaluable button that protects employees or residents in an emergency situation. It is used to notify authorities that a potentially dangerous situation is happening.
  • Alarm.com Radio Monitoring: Alarm.com is trusted by more than 5 million people for home and business protection. Learn more about how we work with Alarm.com and access radio monitoring.

 

 

Home Alerts

 

Protect your home with interactive services with SMG Security. You can receive text messages and/or email alerts when there’s any activity from your home that you want to be aware of—for example, your burglar alarm being set off in Chicago. Feel free to call our central station at any time of the day or night and we will get your questions or concerns answered.

In Their Words

Thanks for your help with this process! Your install team was amazing! They were extremely efficient and we hardly knew they were there. Great guys who took the time to show us how to use the system and answered all our questions. I’m sure I will have some for them down the road. Big thanks to you and your team!

- Frank M.

The installation crew that was here was FABULOUS!!! I didn’t even know they were here most of the time. There was no doubt in my mind that they knew what they were doing. You have no idea how comforting that is. As I’m sure you know, that isn’t always the case when there are technicians in the building. It went very smoothly and we’re so grateful for that! Please extend my gratitude and appreciation for the job they did. I knew we made the right decision!

- Gail H.

We used SMG for monitoring services for our home for 35 years (!) and were consistently well served and attended to. Calls were always picked up promptly, and the service attendants never failed to immediately call to check in on us if the alarm was ever triggered (99% of the time were false alarms we generated...oops...). Service technicians were very competent as well. Highly recommend.

- J. Winstein

Recently switched my monitoring service company for an Elk Grove location. These guys gave me the best quote for an affordable system! Great company!

- Jade N. , Curv Group LLC

A short note to tell you about the great customer service provided by your staff. We moved to Wheaton in August 2019 to a townhome that had an older SMG System. Anthony came out and explained the SMG capabilities, John updated the system and Dave has been by several times to troubleshoot and solve problems. The three are real professionals and know what they are doing. The administrative staff on the phone are always very helpful and professional. Please thank them for their service.

- M. Thomas

Your employees, from the start through completion of the job, were professional and concise in the performance of their work... From the first contact through the end of the project Christian kept me informed, answered all of my questions, and guided me in having the correct system installed... They were indeed professional, polite, kept their work area tidy and worked around all of the functions we had going on at the church. I am especially grateful for these men being on our job as they are the face of your company and they represented you well.

- Mark K., Evangelical Free Church of Crystal Lake

I wanted to take a moment to share with you some good news you may not hear every day but I am sure you will welcome. Your team completed the installation of the security system in Bethel. They were professional and followed our safety, security and Covid-19 protocols to the letter. Throughout the installation, communication was great and the team was very friendly and helpful. In particular, I want to call out Dino for his great customer service. Thanks.

- Mark P.

A short note to tell you about the great customer service provided by your staff. We moved to Wheaton in August 2019 to a townhome that had an older SMG System. Anthony came out and explained the SMG capabilities, John updated the system and Dave has been by several times to troubleshoot and solve problems. The three are real professionals and know what they are doing. The administrative staff on the phone are always very helpful and professional. Please thank them for their service.

- Mark T.

Awesome. I just wanted to pass along that the fire alarm test yesterday was without a doubt one of the best I have ever witnessed. The crews had everything set up and ready to go and were even asking me questions about the programming before we started so they could get the changes made. They had no issues with some of the changes I requested due to our local codes and immediately corrected them. Absolutely everything went smoothly and the guys were great to work with. I really hope I get to work with them again.

- Richard T., Palatine Community Health Center

Your team just left and I wanted to take a moment to say how great both Armando and Mike were during the camera installation process. Everything is up and running and I could not be more pleased.

- Susan C., Centerpoint

We're Here to Help

Please reach out to us if there is any additional information you need and we will respond to you as soon as possible.

 

ADDRESS
120 King Street
Elk Grove Village, IL 60007

 

PHONE
847.593.0999

 

BUSINESS HOURS
Mon – Fri: 8:00 am – 5:00 pm
Saturday: 9:00 am – 2:00 pm

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